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Do I have to connect my apps first?

No. Start with a page and ask Charlie about what you wrote. Connect an app when you need information or an action from that service.

What is the difference between Char and Charlie?

Char is the app. Charlie is its assistant’s default name. You can change that name in Settings → Personalization.

How do I ask about a specific page?

Open the page and choose Ask Char. Check the page context in the composer before sending your question.

Does checking off a todo make Charlie do it?

A checkbox tracks completion. To ask Charlie to help, start a conversation and describe the work you want done. See Organize work on Home.

Does Char work offline?

Writing does. The app is local-first: your edits save on your device instantly and keep working offline, then sync in the background when you reconnect. Charlie is cloud-first, so chats, Schedules, and connected apps need network access. Your Library is stored in Char’s cloud and synced to your devices. Char is not end-to-end encrypted. See Sync and cloud access and Awareness and privacy. The desktop page share control copies an app link. It does not, by itself, publish a public webpage or grant a new person access.

Where did my chat go?

Check the current chat list. Settings → Archived chats is marked Coming soon and does not yet offer recovery. Your personalization settings can archive finished chats. Closing a visible chat and deleting a page are different actions.

Can I use the same data on another device?

Yes, on the Pro and Max plans. Sign in with the same account on the other device, then verify a test page there. See Sync and cloud access.

What can I do on Char mobile?

In the private beta, Char mobile opens the same Home as desktop, with its Cards, and lets you write and edit your Pages and daily notes, including offline; they sync with Char desktop. Use Char desktop for chats with Charlie.

I do not see the control in this guide

Char is in private beta, and the handbook focuses on desktop. Check your app version and use Settings search. If the control is still missing, contact us with the version and platform.